Skip to content
GUTMAN.TECH
Work

Work

Systems designed, built and deployed end to end. The metrics below come from client analytics.

Selected work

Systems already running in production.

Every project below was designed, built and deployed end to end. Metrics come from client analytics.

E-commerce · Auto parts

AI sales agent over a catalogue of thousands of SKUs

Customers asked about stock and fitment for a specific car model. Managers could not keep up and replied in 2-3 days. Nights and weekends went unanswered, so inquiries went to competitors.

An AI agent with RAG search across the catalogue answers stock, price and compatibility instantly, clarifies the configuration and suggests an original part or an equivalent. Trigger rules route the conversation to a human and create the deal in Bitrix24.

  • AI Agent
  • RAG
  • Telegram
  • Website
  • Bitrix24
2-3 days → 10 min
Response time
+75%
Conversion to order
-60%
Manager workload
  • Education

    Enrolment agent for a course launch

    The agent closes standard questions, guides the student through the funnel to payment and hands over only the cases that need a human.

    24/7
    Student response
    up to 70%
    Less routine work
    +10-25%
    Conversion
  • Expert services

    First-touch qualification across three channels

    The agent takes first contact in every channel, qualifies the request and passes on only warm, pre-briefed clients.

    24/7
    Inquiry handling
    -65%
    Less routine work
    +22%
    Warm leads
  • Service center

    Intake and repair-status assistant

    The agent accepts requests, answers on timelines and status, and removes the repetitive load from the reception team.

    24/7
    Request intake
    -50%
    Admin workload
    +19%
    Faster processing
Auto partsOnline schoolsE-commerceClinicsService centersExpertsReal estateProfessional servicesAuto partsOnline schoolsE-commerceClinicsService centersExpertsReal estateProfessional services
Why speed converts

The first minutes decide who gets the deal.

Most companies lose revenue in the handling gap, not in the traffic budget. Three findings from published response-time research:

  • ×21

    Higher odds of qualifying a lead when you answer within 5 minutes instead of 30.

    MIT / InsideSales, 2007

  • 78%

    Of deals go to the company that responds first.

    Harvard Business Review, 2011

  • -80%

    Drop in lead quality after just 5 minutes of silence.

    Lead Response Management

Currently accepting new projects

Ready to automate the work that slows your business down?

Tell us what currently takes too much time. We'll show you what can be automated.