E-commerce · Auto parts
AI sales agent over a catalogue of thousands of SKUs
Customers asked about stock and fitment for a specific car model. Managers could not keep up and replied in 2-3 days. Nights and weekends went unanswered, so inquiries went to competitors.
An AI agent with RAG search across the catalogue answers stock, price and compatibility instantly, clarifies the configuration and suggests an original part or an equivalent. Trigger rules route the conversation to a human and create the deal in Bitrix24.
- AI Agent
- RAG
- Telegram
- Website
- Bitrix24
- 2-3 days → 10 min
- Response time
- +75%
- Conversion to order
- -60%
- Manager workload
